Gran Melia Palacio De Los Duques Hotel - Madrid

ex. Tryp Madrid Ambassador

Cuesta De Santo Domingo 5-7 Madrid 28013, Madrid, Spain, 28013  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Gran Melia Palacio De Los Duques Hotel - Madrid

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking
 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Massage

Steam bath

Jacuzzi

 Breakfast

Continental breakfast

Verified Reviews:

  • Perfect location - Several cafe's around - Wi-fi signal was very weak - Very recommended
  • No pool - No parking garage - Walls are paper thin - Very noisy aircon
  • Nice central hotel - Just beside the opera - Huge room - Staff is very nice
  • Nicely appointed rooms - Good maid service - Good plentiful breakfasts - Large dining room
  • Great location for metro - Rooms are large - Good beds - Food was lovely - Great service

Overview

Gran Melia Palacio De Los Duques Hotel is placed in a cultural area of Madrid in the vicinity of Gran Via, Madrid and Prado Museum. This functional hotel dates from 1850 and was refurbished in 2002.

In the historical center of Madrid City Centre district with a breathtaking view of Madrid. The distance between Madrid city center and the property is 1 km.

Welcoming guests with a casino, a courtyard and a library, the hotel is placed next to bars and restaurants.

Guests will find themselves a 5-minute stroll from Santo Domingo subway station. Barajas airport can be reached within 15 minutes' drive.

Rooms

All 183 quiet guestrooms feature a personal safe, a trouser press, heating, free Wi-Fi and high ceiling. Room facilities include own bathrooms with a hairdryer, a double vanity and a shower as well as contemporary hardwood furniture.

Eat & Drink

Spanish dishes are served in the air-conditioned restaurant. Exclusive drinks, tapas and sandwiches are available at the lounge bar.

A buffet breakfast is served at the price of EUR 19.44 per person per night. 

Services

A safe deposit box, parking and a baggage storage for general use and a slide projector, a photocopier and a meeting room for work can be found on-site.

Relax

Along with a spa center, a Jacuzzi and a health club the hotel offers Turkish steam bath and reflex massage.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Paid public parking is possible at a location nearby.

Number of floors:   6.  Number of rooms:   183.

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Facilities

General

  • Free Wi-Fi in public areas
  • On-site parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Coffee shop
  • Gift/Newsstand
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Sports & Fitness

  • Tennis court
  • Golf course
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Laundry
  • Wedding services
  • Medical facilities service
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Half board
  • Paid breakfast
  • Continental breakfast
  • Breakfast room
  • A la carte restaurant
  • Snack bar
  • Outdoor dining area
  • Cafe
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Paid babysitting/Child services
  • Children's play area
  • DVDs/Videos for children

Leisure facilities

  • Outdoor swimming pool
  • Casino
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Massage
  • Sun terrace
  • Garden area
  • Library
  • Television in lobby
  • Reflex massage

Room view

  • Garden view
  • City view
  • Courtyard view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Ironing facilities
  • In-room desk
  • Mirror

Bathroom

  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Kitchen facilities

  • Electric kettle

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • In-room computer
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • One child under the age of 12 may stay at the price of EUR 24.30 per person per night in an extra bed. 
  • Older children/adults may stay at the price of EUR 48.60 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Gran Melia Palacio De Los Duques Hotel - Madrid Madrid location
Show big map »

Hotel Address:

Cuesta De Santo Domingo 5-7 Madrid 28013, Madrid, Spain, 28013

Get directions
City Center
  • Madrid
    400 m
Airports
Train Stations
  • Atocha's Train Station
    2.0 km
  • Estacion de Chamartin
    6.3 km
Underground stations
  • Callao
    400 m
  • Sol
    600 m
Restaurants
  • La Bola (cuisine: Spanish)
    70 m
  • El miniBAR
    30 m
Parks
  • Jardines de Sabatini
    390 m
Beaches
  • Bolonia Beach
    60 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Number of floors:
    6
  • Number of rooms:
    183

Hotel Awards

SpanishHOTEL AWARDSRecommendedMadridGran Melia Palacio De Los Duques

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Gran Melia Palacio De Los Duques Standard Room
Standard Room
Bed type: Queen-size bed or Double bed or 1 Single bed
Size: 25 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Quiet, spacious and bright room provides two Twin beds. The room conserves the classical decoration. The flooring and furniture are made from hardwoods, helping to create a warm and welcoming atmosphere, and are equipped with a comfortable writing desk with free Wi-Fi Internet access and a comfortable arm-chair.

Room facilities
    Gran Melia Palacio De Los Duques Standard Room
    Standard Room
    Bed type: Queen-size bed or Double bed or 1 Single bed
    Size: 25 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Quiet, spacious and bright room provides a large Double bed. The room conserves the classical decoration. The flooring and furniture are made from hardwoods, helping to create a warm and welcoming atmosphere, and are equipped with a comfortable writing desk with free Wi-Fi Internet access and a comfortable arm-chair.

    Room facilities
      Gran Melia Palacio De Los Duques Superior Room Superior
      Superior Room
      Bed type: Double bed or Twin beds
      Size: 38 m²
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      This elegant and spacious room has high ceilings or a sloped roof, and a small balcony. The room provides large Double beds or two Twin beds. Carefully designed with large wardrobe, the majority also provide a lounge area with a sofa, table and armchairs and working place.

      Room facilities
        Gran Melia Palacio De Los Duques Premium Room
        Premium Room
        Bed type: King-size bed or Twin beds or Double bed or Twin beds or 1 Single bed
        Size: 30 m²
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        The generous size of the room and natural light make it a great place both to work and relax, supported by a wide range of highly personalized services. Elegant, bright and spacious room, some with higher ceilings and balconies and others with charming loft features, all completely soundproofed. It provides hardwood flooring and furnishings which help to create a warm and welcoming ambiance.

        Room facilities
          Gran Melia Palacio De Los Duques Standard Room
          Standard Room
          Bed type: Queen-size bed or Double bed or 1 Single bed
          Size: 25 m²
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Quiet, spacious and bright room provides a large Double bed for one person. The room conserves the classical decoration. The flooring and furniture are made from hardwoods, helping to create a warm and welcoming atmosphere, and are equipped with a comfortable writing desk with free Wi-Fi Internet access and a comfortable arm-chair.

          Room facilities
            Gran Melia Palacio De Los Duques Junior Suite
            Junior Suite
            Bed type: King-size bed or 1 Single bed
            Size: 40 m²
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Enjoy our exclusive suite with their welcoming bedroom and spacious independent lounge area. The bedrooms provide large Double bed or two Twin beds. Carefully designed, some of the rooms provide the special charm of loft ceilings and bright natural light, while others enjoy spacious terraces from which to enjoy the most traditional and authentic Madrid.

            Room facilities
              Gran Melia Palacio De Los Duques Standard Room
              Standard Room
              Bed type: Queen-size bed or Double bed or 1 Single bed
              Size: 25 m²
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Quiet, spacious and bright room is for two adults and one child. The room conserves the classical decoration. The flooring and furniture are made from hardwoods, helping to create a warm and welcoming atmosphere, and are equipped with a comfortable writing desk with free Wi-Fi Internet access and a comfortable arm-chair.

              Room facilities

                How to reach hotel

                hotel Gran Melia Palacio De Los Duques Hotel - Madrid Madrid location
                Show big map »

                Hotel Address:

                Cuesta De Santo Domingo 5-7 Madrid 28013, Madrid, Spain, 28013

                Get directions
                City Center
                • Madrid
                  400 m
                Airports
                Train Stations
                • Atocha's Train Station
                  2.0 km
                • Estacion de Chamartin
                  6.3 km
                Underground stations
                • Callao
                  400 m
                • Sol
                  600 m
                Restaurants
                • La Bola (cuisine: Spanish)
                  70 m
                • El miniBAR
                  30 m
                Parks
                • Jardines de Sabatini
                  390 m
                Beaches
                • Bolonia Beach
                  60 m
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Number of floors:
                  6
                • Number of rooms:
                  183

                Hotel Awards

                SpanishHOTEL AWARDSRecommendedMadridGran Melia Palacio De Los Duques

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Spain

                Use Badge

                Gran Melia Palacio De Los Duques Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Tourist attractions

                • Plaza de Espana - 200 m
                • Catedral de la Almudena - 400 m
                • Plaza Mayor - 400 m
                • Downtown - 400 m
                • Royal Palace - 500 m

                Popular areas

                • City Center - 300 m
                • Calle Princesa - 500 m

                Places of interest

                • Discoteca Palace Madrid - 100 m
                • Plaza de Oriente - 300 m
                • Plaza Mayor Madrid - 400 m
                • plaza maria soledad acosta - 400 m
                • plaza d'Espana - 400 m
                • Casa del Ratoncito Pérez - 400 m
                • Plaza de España Jardines de Ferraz - 500 m
                • El oso y el madroño - 500 m
                • La Puerta del Sol - 600 m
                • Plaza Mayor et Puerta del sol - 600 m
                • Puerta del Sol Madrid - 600 m
                • Plaza Castilla - 600 m

                Convention centers

                • Madrid Convention Center - 300 m

                Shopping areas

                • El Corte Ingles - 400 m
                • Fnac - 400 m

                Amusement

                • cortylandia - 300 m

                Monuments and Landmarks

                • Monasterio de las Descalzas Reales - 300 m
                • Royal Palace of Madrid - 400 m

                Universities, Institutes

                • El Senado - 200 m

                Theaters

                • Teatro Real - 100 m
                • Lope de Vega Theatre - 200 m

                Underground stations

                • Callao - 300 m
                • Sol - 500 m

                Local attractions

                • Prado Museum - 1.6 km
                  Calle Ruiz de Alarcon 23, Madrid
                • Army Museum (Museo del Ejercito) - 1.6 km
                  Mendez Nunez, 1, Madrid
                • Madrid Wax Museum (Museo de Cera) - 1.7 km
                  Paseo de Recoletos, 41, Madrid
                • Central Bank of Spain (Banco de Espana) - 1.5 km
                  Paseo del Prado s/n, Madrid
                • Queen Sofia Arts Center (Museo Nacional Centro de Arte Reina Sofia) - 1.8 km
                  Santa Isabel, 52, Madrid

                Near the hotel

                • Monastery of Santo Domingo de Silos - 60 m
                  Santo Domingo de SilosSpain
                • Alto de Garojonay - 60 m
                  La GomeraSpain
                • Royal Palace of Madrid - 400 m
                  Calle Bailen, Madrid
                • Royal Theater - 190 m
                  Plaza de Isabel II, Madrid
                • Bolonia Beach - 60 m
                • Estacion de Chamartin - 90 m
                  MadridSpain
                • Monasterio de la Encarnacion - 150 m
                  Plaza de la Encarnacion 1, Madrid

                Restaurants nearby

                • La Bola - 70 m

                  Address: C/ Bola 5
                  Phone: +34 915476930

                  62% likes this, based on 399 reviews
                  Cuisine: Spanish
                  Price Range: CAD 44 - CAD 72

                • Nuuga - 10 m

                  Address: C/ Santo Domingo de Silas, 5 -

                  57% likes this, based on 17 reviews

                • Caffetteria del greco - 30 m

                  Address: Cuesta Santo Domingo 12
                  Phone: 915483764

                  73% likes this, based on 8 reviews

                • El miniBAR - 30 m

                  Address: Cuesta de Santo Domingo, 12
                  Phone: 616009704

                  73% likes this, based on 116 reviews
                  Price Range: CAD 6 - CAD 21

                • El Mollete - 80 m

                  Address: Calle de la Bola, 4

                  75% likes this, based on 145 reviews

                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Number of floors:
                  6
                • Number of rooms:
                  183

                Hotel Awards

                SpanishHOTEL AWARDSRecommendedMadridGran Melia Palacio De Los Duques

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Spain

                Use Badge

                Hotels nearby
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                0.6 km
                Cities nearby
                • Coslada hotels - 11 km
                • Alcorcon hotels - 13 km
                • Getafe hotels - 13 km
                • Boadilla del Monte hotels - 15 km
                • Alcobendas hotels - 15 km
                • Majadahonda hotels - 16 km
                • Pozuelo de Alarcon hotels - 10 km
                • Leganes hotels - 11 km
                • San Sebastian de los Reyes hotels - 16 km
                • Fuenlabrada hotels - 17 km

                Gran Melia Palacio De Los Duques Reviews

                Guest reviews are submitted by our customers after their stay at Gran Melia Palacio De Los Duques

                Average guest rating

                7.8out of 10
                Fabulous
                Based on 269 reviews

                Individual guest reviews

                • Group of friends
                  6.6

                  clean, comfortable, good value for money, very good location

                  we were ripp off by the receptionist, he made us reservations to corida to 3*times normal price; buy tickets directly not through the hotel

                • Couple
                  8.2

                  Excellent location in Old Madrid and situated between two Metro stations so easy to go further afield. Staff friendly and helpful but not intrusive.

                  Room pretty basic and the double bed we asked for was two single mattresses so not the most comfortable. Hotel overall was great.

                • Family with children
                  9.6

                  We stayed in the family room and it was very spacious. Loved the bunk beds. We were offered the ability to upgrade for a fee and appreciated that option. The location was great and we were able to walk to all major sites.

                  Although the breakfast had a lot of options I did observe an ant on the bread and some mold on another piece of bread.

                • Group of friends
                  6.6

                  The location -

                  Bathroom very outdated - rooms not very big - excessive noise from the street during the night (partygoers etc) (and I mean until about 5am) I know the price was very reasonable and we had a standard room but this is definitely not 4* quality not even city 4*. Stayed in a 2* last year in the same area which had better room quality

                • Older travelers
                  5.8

                  Nice rooms and relatively quiet.

                  The men working in the reception was very very slow and allowed us to wait and wait for the key every time..no smile or "welcome" at all..

                • Couple
                  7.4

                  The hotel is well located, all monuments and touristic facilities are nearby

                  Noise isolation is quite poor.

                • Family with children
                  9.6

                  It was a great location, within walking distance of the old city of Madrid, including the Royal Palace.

                • Older travelers
                  7.4

                  We liked being able to have breakfast in our room for a very small surcharge.

                • Older travelers
                  10.0

                  Location,comfort,cleanliness and staff all very good.

                • Couple
                  8.8

                  The staff was really helpful. The location of the hotel was excellent for a city trip. Most locations within walking distance, with the subway station just around the corner to get you wherever you want to go.

                  The hotel is probably overdue for an overhaul, it is a bit old. More closet space would also be nice.

                • Single
                  9.2

                  Its location is excellent, in a side street, removed from traffic and street noise and, yet, near many interesting places in the city. Very nice inner spaces, very good breakfast.

                  Even though the internet access is free, the signal was very weak and made it difficult for me to do work in my room, as part of my business trip.

                • Family with children
                  7.4

                  well situated, comfort enough

                  not good looking furniture in public places, TV sets from 80s.

                • Single
                  7.0

                  This hotel is perfectly located in the old centre of Madrid - it takes only a few minutes to get to the royal palace and to the main shopping streets. The breakfast was also very good. The room was really big.

                  However, there are two major problems with this hotel - noise from the streets is non stop all night (no double glazing or any other soundproofing method) and the bed was not comfortable. If you don't like noise and hard mattresses, you should avoid this hotel. (I had a fourth floor room just under the roof and also had a problem with continuous mechanical type of noise coming from the building itself, but I was unable to figure out where it came from exactly. It is possible that this problem does not exist in all the rooms/floors.) I think that the noise issue is not stated clearly enough in all the other comments about this hotel.

                • Older travelers
                  7.4

                  The hotel was in a great location near the center of Madrid, but in a quiet area. The room was large, though unusually shaped. We were close to a nice coffee shop for breakfasts, and very near two Metro stops.

                  There was some on going construction in the area. We did have some noise from the halls, plumbing extra, but the room was generally quiet. The lighting was rather dim.

                • Group of friends
                  7.4

                  The service is normal. The comfort-ability is also normal. Breakfast is better than normal. The restaurant which was recommended by the hotel was not good.

                How to reach hotel

                hotel Gran Melia Palacio De Los Duques Hotel - Madrid Madrid location
                Show big map »

                Hotel Address:

                Cuesta De Santo Domingo 5-7 Madrid 28013, Madrid, Spain, 28013

                Get directions
                City Center
                • Madrid
                  400 m
                Airports
                Train Stations
                • Atocha's Train Station
                  2.0 km
                • Estacion de Chamartin
                  6.3 km
                Underground stations
                • Callao
                  400 m
                • Sol
                  600 m
                Restaurants
                • La Bola (cuisine: Spanish)
                  70 m
                • El miniBAR
                  30 m
                Parks
                • Jardines de Sabatini
                  390 m
                Beaches
                • Bolonia Beach
                  60 m
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Number of floors:
                  6
                • Number of rooms:
                  183

                Hotel Awards

                SpanishHOTEL AWARDSRecommendedMadridGran Melia Palacio De Los Duques

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Spain

                Use Badge