Gran Melia Palacio De Los Duques Hotel - Madrid

ex. Tryp Madrid Ambassador

Cuesta De Santo Domingo, 5, Madrid, Spain, 28013  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Gran Melia Palacio De Los Duques Hotel - Madrid

Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 35 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Rooftop pool

Infinity pool

Verified Reviews:

  • Perfect location - Several cafe's around - Wi-fi signal was very weak - Very recommended
  • No pool - No parking garage - Walls are paper thin - Very noisy aircon
  • Nice central hotel - Just beside the opera - Huge room - Staff is very nice
  • Nicely appointed rooms - Good maid service - Good plentiful breakfasts - Large dining room
  • Great location for metro - Rooms are large - Good beds - Food was lovely - Great service

Overview

Situated near discos, an amusement park and restaurants, this excellent hotel comprises 183 rooms and offers a spa centre, a swimming pool and a sunbathing terrace. The hotel opened its doors in 1850 and was remodeled in 2002.

The property lies within 1.6 km from Sala San Pol, Hermitage of San Antonio de la Florida and Retiro Park . The venue is set within 1 km from Madrid city center.

This hotel is placed in Madrid City Centre district, known for a museum, a theater and a cathedral.

A 5-minute walk to Santo Domingo subway station. The hotel is around 15 km from Barajas airport.

Rooms

Gran Melia Palacio De Los Duques Hotel features rooms with an elegant interior and a breathtaking view of the courtyard. The rooms are fashionable, fully equipped with hardwood furniture.

Eat & Drink

The restaurant entices with dishes of Spanish cuisine. Cocktails, coffee and tea are offered in the sandwich bar. The tapas bar Caffetteria del greco is approximately 50 meters from the property.

A buffet breakfast is served at the price of EUR 19.44 per person per night. 

Services

Car and bicycle rental services are also provided.

Relax

The hotel offers babysitting, a play area and cribs for guests with children. On-site amenities for fitness include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site (reservation might be needed) at EUR 35 per day.

Number of floors:   6.  Number of rooms:   183.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Coffee shop
  • Fireplace
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Board games
  • DVDs/ Videos for children
  • Children's play area

Leisure facilities

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Beach chairs
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • Television in lobby
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • Garden view
  • City view
  • Courtyard view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Steam shower
  • Bathtub
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

How to reach hotel

hotel Gran Melia Palacio De Los Duques Hotel - Madrid Madrid location
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Hotel Address:

Cuesta De Santo Domingo, 5, Madrid, Spain, 28013

Get directions
City Center
  • Madrid
    400 m
Airports
Train Stations
  • Atocha's Train Station
    2.0 km
  • Atocha Train Station
    2.0 km
Underground stations
  • Santo Domingo Metro Station
    300 m
  • Callao
    300 m
Restaurants
  • La Bola (cuisine: Spanish)
    80 m
  • El miniBAR
    30 m
Parks
  • Jardines de Sabatini
    400 m
Beaches
  • Bolonia Beach
    60 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    6
  • Number of rooms:
    183

Hotel Awards

SpanishHOTEL AWARDSRecommendedMadridGran Melia Palacio De Los Duques

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

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Rooms and availability

Gran Melia Palacio De Los Duques photos Exterior Hotel information
Premium Room
Bed type: King-size bed or Twin beds or 2 Single beds or Double bed or Twin beds
Size: 30 m²
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  • Air conditioning
  • Shower
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Deluxe|Premium Room - Breakfast included

Room facilities
    Premium Triple Room
    Bed type: Sleeping arrangements for 3 persons
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    Deluxe|Premium Triple - Breakfast included

    Premium Suite
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    Gran Melia Palacio De Los Duques photos Exterior Hotel information
    Supreme Room
    Bed type: King-size bed or Twin beds
    Size: 38 m²
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    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Gran Melia Palacio De Los Duques photos Room Standard Room
      Classic Single Room
      Bed type: 1 Single bed or Queen-size bed or 2 Single beds
      Size: 25 m²
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      • Air conditioning
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      Deluxe|Premium Twin/Double Room

      Room facilities
        Gran Melia Palacio De Los Duques photos Room
        One-Bedroom King Suite
        Bed type: King-size bed
        Size: 105 m²
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        • Air conditioning
        • Shower
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        Room facilities
          Gran Melia Palacio De Los Duques photos Room
          Two-Bedroom King Suite
          Bed type: King-size bed
          Size: 74 m²
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          • Air conditioning
          • Shower
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          Room facilities
            Classic Queen Room
            Bed type: Queen-size bed
            Size: 24 m²
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            • Shower
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            Room facilities
              Classic Triple Room
              Bed type: Sleeping arrangements for 3 persons
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              Gran Melia Palacio De Los Duques photos Room
              Penthouse Suite
              Bed type: King-size bed
              Size: 75 m²
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              • Air conditioning
              • Shower
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              Room facilities
                Three-Bedroom Suite
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                Gran Melia Palacio De Los Duques photos Room
                One-Bedroom Suite
                Bed type: King-size bed or Double bed
                Size: 105 m²
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                Suite|Suite, 1 Bedroom

                Two-Bedroom Suite
                Bed type: King-size bed
                Size: 74 m²
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                Gran Melia Palacio De Los Duques photos Room Junior Suite
                Standard Junior Suite
                Bed type: 1 Single bed or King-size bed
                Size: 40 m²
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                • Air conditioning
                • Shower
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                Room facilities
                  Gran Melia Palacio De Los Duques photos Room
                  Junior King Suite
                  Bed type: King-size bed
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                  • Air conditioning
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                    Gran Melia Palacio De Los Duques photos Exterior Hotel information
                    Family Room
                    Bed type: Double beds
                    Size: 38 m²
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                    • Air conditioning
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                    Standard|Family Room

                    Room facilities
                      Gran Melia Palacio De Los Duques photos Exterior Hotel information
                      Superior Twin Room
                      Bed type: 2 Single beds or Double bed or Twin beds
                      Size: 38 m²
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                      • Air conditioning
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                      Superior|Superior Twin - Breakfast included

                      Room facilities
                        Gran Melia Palacio De Los Duques photos Room
                        Master One-Bedroom King Suite
                        Bed type: King-size bed
                        Size: 75 m²
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                        • Air conditioning
                        • Shower
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                          Master One-Bedroom Suite
                          Bed type: King-size bed
                          Size: 75 m²
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                          Gran Melia Palacio De Los Duques photos Room
                          Deluxe Room
                          Bed type: King-size bed or 1 Double bed and 1 Sofa bed or Double bed
                          Size: 40 m²
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                          • Air conditioning
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                          Deluxe|Deluxe Room

                          Room facilities
                            Gran Melia Palacio De Los Duques photos Room
                            Deluxe King Room
                            Bed type: King-size bed
                            Size: 40 m²
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                            • Air conditioning
                            • Shower
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                            Room facilities
                              Gran Melia Palacio De Los Duques photos Room
                              VIP King Suite
                              Bed type: King-size bed
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                              • Air conditioning
                              • Shower
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                              Room facilities
                                Gran Melia Palacio De Los Duques photos Room
                                VIP Junior Suite
                                Bed type: King-size bed
                                Size: 45 m²
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                                • Air conditioning
                                • Shower
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                                Room facilities
                                  Gran Melia Palacio De Los Duques photos Room
                                  Red Penthouse Suite
                                  Size: 75 m²
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                                  • Air conditioning
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                                  Room facilities
                                    Gran Melia Palacio De Los Duques photos Room
                                    Red One-Bedroom Suite
                                    Size: 45 m²
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                                    • Air conditioning
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                                      Gran Melia Palacio De Los Duques photos Room
                                      Red Two-Bedroom Suite
                                      Size: 70 m²
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                                      • Air conditioning
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                                      Suite|Two Bedroom Suite Red Level

                                      Room facilities
                                        Gran Melia Palacio De Los Duques photos Room
                                        Red Three-Bedroom Suite
                                        Size: 105 m²
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                                        • Air conditioning
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                                        Suite|Three Bedroom Suite Red Level

                                        Room facilities
                                          Gran Melia Palacio De Los Duques photos Room
                                          Red Junior Suite
                                          Size: 40 m²
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                                          • Air conditioning
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                                          Room facilities
                                            Gran Melia Palacio De Los Duques photos Room
                                            Presidential King Suite
                                            Bed type: King-size bed
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                                            • Air conditioning
                                            • Shower
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                                              Gran Melia Palacio De Los Duques photos Exterior Hotel information
                                              Presidential Penthouse Suite
                                              Bed type: King-size bed
                                              Size: 130 m²
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                                              • Air conditioning
                                              • Shower
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                                              Room facilities
                                                Gran Melia Palacio De Los Duques photos Room
                                                Royal King Suite
                                                Bed type: King-size bed
                                                Size: 200 m²
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                                                • Air conditioning
                                                • Shower
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                                                  Gran Melia Palacio De Los Duques photos Exterior Hotel information
                                                  Royal Suite
                                                  Bed type: King-size bed
                                                  Size: 200 m²
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                                                  • Air conditioning
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                                                  Suite|Royal Suite

                                                  Room facilities
                                                    Gran Melia Palacio De Los Duques photos Room
                                                    Penthouse King Suite
                                                    Bed type: King-size bed
                                                    Check Prices
                                                    • Air conditioning
                                                    • Shower
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                                                    Room facilities

                                                      How to reach hotel

                                                      hotel Gran Melia Palacio De Los Duques Hotel - Madrid Madrid location
                                                      Show big map »

                                                      Hotel Address:

                                                      Cuesta De Santo Domingo, 5, Madrid, Spain, 28013

                                                      Get directions
                                                      City Center
                                                      • Madrid
                                                        400 m
                                                      Airports
                                                      Train Stations
                                                      • Atocha's Train Station
                                                        2.0 km
                                                      • Atocha Train Station
                                                        2.0 km
                                                      Underground stations
                                                      • Santo Domingo Metro Station
                                                        300 m
                                                      • Callao
                                                        300 m
                                                      Restaurants
                                                      • La Bola (cuisine: Spanish)
                                                        80 m
                                                      • El miniBAR
                                                        30 m
                                                      Parks
                                                      • Jardines de Sabatini
                                                        400 m
                                                      Beaches
                                                      • Bolonia Beach
                                                        60 m
                                                      Hotel information
                                                      • Check-in:
                                                        from  3 pm
                                                      • Check-out:
                                                        until  12 pm
                                                      • Number of floors:
                                                        6
                                                      • Number of rooms:
                                                        183

                                                      Hotel Awards

                                                      SpanishHOTEL AWARDSRecommendedMadridGran Melia Palacio De Los Duques

                                                      According to guest reviews, the hotel has been rated as
                                                      Best Luxury Hotels in Spain

                                                      Use Badge

                                                      Gran Melia Palacio De Los Duques Location

                                                      Legend
                                                      • Current hotel
                                                      • Hotels nearby
                                                      • Other hotels
                                                      • Airports
                                                      • Underground stations
                                                      • Train stations
                                                      • Parks
                                                      • Tourist attractions
                                                      • Museums
                                                      • Convention centers
                                                      • Stadiums
                                                      • Food and meals
                                                      • General

                                                      Hover above the icons to see hotel photo and details.

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                                                      Route Planner
                                                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                                      What's nearby

                                                      Tourist attractions

                                                      • Plaza de Espana - 200 m
                                                      • Catedral de la Almudena - 400 m
                                                      • Downtown - 400 m
                                                      • Plaza Mayor - 400 m
                                                      • Royal Palace - 500 m

                                                      Popular areas

                                                      • City Center - 300 m

                                                      Places of interest

                                                      • Discoteca Palace Madrid - 100 m
                                                      • Plaza de Oriente - 300 m
                                                      • Casa del Ratoncito Pérez - 400 m
                                                      • Plaza Mayor Madrid - 400 m
                                                      • plaza maria soledad acosta - 400 m
                                                      • plaza d'Espana - 400 m

                                                      Convention centers

                                                      • Madrid Convention Center - 300 m

                                                      Shopping areas

                                                      • Fnac - 300 m
                                                      • El Corte Ingles - 400 m
                                                      • Fnac - 400 m

                                                      Amusement

                                                      • cortylandia - 300 m

                                                      Monuments and Landmarks

                                                      • Plaza de Oriente - 200 m
                                                      • Monasterio de las Descalzas Reales - 300 m
                                                      • Sabatini Gardens - 300 m
                                                      • Plaza Mayor - 400 m
                                                      • Royal Palace of Madrid - 400 m

                                                      Universities, Institutes

                                                      • El Senado - 200 m

                                                      Theaters

                                                      • Teatro Real - 100 m
                                                      • Lope de Vega Theatre - 200 m

                                                      Underground stations

                                                      • Santo Domingo Metro Station - 200 m
                                                      • Callao - 200 m
                                                      • Gran Via Station - 400 m
                                                      • Plaza de España - 400 m

                                                      Public parking

                                                      • El Senado - 200 m

                                                      Local attractions

                                                      • Prado Museum - 1.6 km
                                                        Calle Ruiz de Alarcon 23, Madrid
                                                      • Army Museum - 1.6 km
                                                        Mendez Nunez, 1, Madrid
                                                      • Madrid Wax Museum - 1.7 km
                                                        Paseo de Recoletos, 41, Madrid
                                                      • Hermitage of San Antonio de la Florida - 1.5 km
                                                        Paseo de la Florida, 5, Madrid
                                                      • Queen Sofia Arts Center - 1.8 km
                                                        Santa Isabel, 52, Madrid

                                                      Near the hotel

                                                      • Monastery of Santo Domingo de Silos - 60 m
                                                        Santo Domingo de SilosSpain
                                                      • Alto de Garojonay - 60 m
                                                        La GomeraSpain
                                                      • Royal Palace of Madrid - 400 m
                                                        Calle Bailen, Madrid
                                                      • Royal Theater - 190 m
                                                        Plaza de Isabel II, Madrid
                                                      • Bolonia Beach - 60 m
                                                      • Estacion de Chamartin - 90 m
                                                        MadridSpain
                                                      • Monasterio de la Encarnacion - 150 m
                                                        Plaza de la Encarnacion 1, Madrid

                                                      Restaurants nearby

                                                      • La Bola - 80 m

                                                        Address: C/ Bola 5
                                                        Phone: +34 915476930

                                                        62% likes this, based on 399 reviews
                                                        Cuisine: Spanish
                                                        Price Range: CAD 42 - CAD 69

                                                      • Nuuga - 0 m

                                                        Address: C/ Santo Domingo de Silas, 5 -

                                                        57% likes this, based on 17 reviews

                                                      • Delfos - 50 m

                                                        Address: Cuesta Santo Domingo, 14
                                                        Phone: +34 915483764

                                                        53% likes this, based on 48 reviews
                                                        Cuisine: Greek
                                                        Price Range: CAD 28 - CAD 46

                                                      • El miniBAR - 30 m

                                                        Address: Cuesta de Santo Domingo, 12
                                                        Phone: 616009704

                                                        73% likes this, based on 116 reviews
                                                        Price Range: CAD 6 - CAD 20

                                                      • Caffetteria del greco - 30 m

                                                        Address: Cuesta Santo Domingo 12
                                                        Phone: 915483764

                                                        75% likes this, based on 26 reviews

                                                      Hotel information
                                                      • Check-in:
                                                        from  3 pm
                                                      • Check-out:
                                                        until  12 pm
                                                      • Number of floors:
                                                        6
                                                      • Number of rooms:
                                                        183

                                                      Hotel Awards

                                                      SpanishHOTEL AWARDSRecommendedMadridGran Melia Palacio De Los Duques

                                                      According to guest reviews, the hotel has been rated as
                                                      Best Luxury Hotels in Spain

                                                      Use Badge

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                                                      Gran Melia Palacio De Los Duques Reviews

                                                      Guest reviews are submitted by our customers after their stay at Gran Melia Palacio De Los Duques

                                                      Average guest rating

                                                      7.8out of 10
                                                      Fabulous
                                                      Based on 269 reviews

                                                      Guest reviews

                                                      • Group of friends
                                                        6.6

                                                        clean, comfortable, good value for money, very good location

                                                        we were ripp off by the receptionist, he made us reservations to corida to 3*times normal price; buy tickets directly not through the hotel

                                                      • Couple
                                                        8.2

                                                        Excellent location in Old Madrid and situated between two Metro stations so easy to go further afield. Staff friendly and helpful but not intrusive.

                                                        Room pretty basic and the double bed we asked for was two single mattresses so not the most comfortable. Hotel overall was great.

                                                      • Family with children
                                                        9.6

                                                        We stayed in the family room and it was very spacious. Loved the bunk beds. We were offered the ability to upgrade for a fee and appreciated that option. The location was great and we were able to walk to all major sites.

                                                        Although the breakfast had a lot of options I did observe an ant on the bread and some mold on another piece of bread.

                                                      • Group of friends
                                                        6.6

                                                        The location -

                                                        Bathroom very outdated - rooms not very big - excessive noise from the street during the night (partygoers etc) (and I mean until about 5am) I know the price was very reasonable and we had a standard room but this is definitely not 4* quality not even city 4*. Stayed in a 2* last year in the same area which had better room quality

                                                      • Older travelers
                                                        5.8

                                                        Nice rooms and relatively quiet.

                                                        The men working in the reception was very very slow and allowed us to wait and wait for the key every time..no smile or "welcome" at all..

                                                      • Couple
                                                        7.4

                                                        The hotel is well located, all monuments and touristic facilities are nearby

                                                        Noise isolation is quite poor.

                                                      • Family with children
                                                        9.6

                                                        It was a great location, within walking distance of the old city of Madrid, including the Royal Palace.

                                                      • Older travelers
                                                        7.4

                                                        We liked being able to have breakfast in our room for a very small surcharge.

                                                      • Older travelers
                                                        10.0

                                                        Location,comfort,cleanliness and staff all very good.

                                                      • Couple
                                                        8.8

                                                        The staff was really helpful. The location of the hotel was excellent for a city trip. Most locations within walking distance, with the subway station just around the corner to get you wherever you want to go.

                                                        The hotel is probably overdue for an overhaul, it is a bit old. More closet space would also be nice.

                                                      • Single
                                                        9.2

                                                        Its location is excellent, in a side street, removed from traffic and street noise and, yet, near many interesting places in the city. Very nice inner spaces, very good breakfast.

                                                        Even though the internet access is free, the signal was very weak and made it difficult for me to do work in my room, as part of my business trip.

                                                      • Family with children
                                                        7.4

                                                        well situated, comfort enough

                                                        not good looking furniture in public places, TV sets from 80s.

                                                      • Single
                                                        7.0

                                                        This hotel is perfectly located in the old centre of Madrid - it takes only a few minutes to get to the royal palace and to the main shopping streets. The breakfast was also very good. The room was really big.

                                                        However, there are two major problems with this hotel - noise from the streets is non stop all night (no double glazing or any other soundproofing method) and the bed was not comfortable. If you don't like noise and hard mattresses, you should avoid this hotel. (I had a fourth floor room just under the roof and also had a problem with continuous mechanical type of noise coming from the building itself, but I was unable to figure out where it came from exactly. It is possible that this problem does not exist in all the rooms/floors.) I think that the noise issue is not stated clearly enough in all the other comments about this hotel.

                                                      • Older travelers
                                                        7.4

                                                        The hotel was in a great location near the center of Madrid, but in a quiet area. The room was large, though unusually shaped. We were close to a nice coffee shop for breakfasts, and very near two Metro stops.

                                                        There was some on going construction in the area. We did have some noise from the halls, plumbing extra, but the room was generally quiet. The lighting was rather dim.

                                                      • Group of friends
                                                        7.4

                                                        The service is normal. The comfort-ability is also normal. Breakfast is better than normal. The restaurant which was recommended by the hotel was not good.

                                                      How to reach hotel

                                                      hotel Gran Melia Palacio De Los Duques Hotel - Madrid Madrid location
                                                      Show big map »

                                                      Hotel Address:

                                                      Cuesta De Santo Domingo, 5, Madrid, Spain, 28013

                                                      Get directions
                                                      City Center
                                                      • Madrid
                                                        400 m
                                                      Airports
                                                      Train Stations
                                                      • Atocha's Train Station
                                                        2.0 km
                                                      • Atocha Train Station
                                                        2.0 km
                                                      Underground stations
                                                      • Santo Domingo Metro Station
                                                        300 m
                                                      • Callao
                                                        300 m
                                                      Restaurants
                                                      • La Bola (cuisine: Spanish)
                                                        80 m
                                                      • El miniBAR
                                                        30 m
                                                      Parks
                                                      • Jardines de Sabatini
                                                        400 m
                                                      Beaches
                                                      • Bolonia Beach
                                                        60 m
                                                      Hotel information
                                                      • Check-in:
                                                        from  3 pm
                                                      • Check-out:
                                                        until  12 pm
                                                      • Number of floors:
                                                        6
                                                      • Number of rooms:
                                                        183

                                                      Hotel Awards

                                                      SpanishHOTEL AWARDSRecommendedMadridGran Melia Palacio De Los Duques

                                                      According to guest reviews, the hotel has been rated as
                                                      Best Luxury Hotels in Spain

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